Terms & Conditions

Please read these terms carefully before using our services. By using our website or services, you agree to be bound by these terms.

Last updated: March 10, 2025

1. AGREEMENT TO TERMS

These Terms and Conditions constitute a legally binding agreement between you, whether personally or on behalf of an entity ("you" or "User") and Humancloud Technologies Private Limited ("Company," "we," "us," or "our"), concerning your access to and use of our services, website, and platform (collectively, the "Services").

By accessing or using our Services, you agree that you have read, understood, and agree to be bound by all terms and conditions stated herein. If you do not agree with all of these terms and conditions, you are expressly prohibited from using the Services and must discontinue use immediately.

2. ACCEPTANCE OF TERMS

Supplemental terms and conditions or documents that may be posted on the Services from time to time are hereby expressly incorporated herein by reference. We reserve the right to change or modify these Terms and Conditions at any time and in our sole discretion. Changes will be effective immediately upon posting the revised Terms and Conditions on the Services.

3. DESCRIPTION OF SERVICES

Humancloud Technologies Private Limited provides technology solutions including but not limited to:

  • Cloud-based software solutions
  • Data analytics and reporting tools
  • Professional consulting services
  • Technical support and maintenance services

The specific services provided to you will be outlined in separate service agreements or statements of work.

4. ELIGIBILITY AND USER REGISTRATION

Certain areas of the Website may require registration. If you choose to register, you agree to provide accurate, complete, and updated information about yourself. You are solely responsible for maintaining the confidentiality of your login credentials and for all activities under your account.

5. ACCEPTABLE USE POLICY

5.1 Permitted Uses

You may use our Services only for lawful purposes and in accordance with these Terms and Conditions.

5.2 Prohibited Activities

You agree not to use the Services to:

  • Violate any applicable laws or regulations
  • Infringe upon the rights of others
  • Transmit or distribute viruses, malware, or other harmful code
  • Attempt to gain unauthorized access to our systems or networks
  • Interfere with or disrupt the Services or servers
  • Use the Services for any illegal or unauthorized purpose
  • Harass, abuse, or harm other users
  • Impersonate any person or entity
  • Collect or harvest personal information from other users
  • Engage in any form of automated data collection or scraping

5.3 Content Standards

Any content you submit through the Services must:

  • Be accurate and not misleading
  • Comply with applicable laws and regulations
  • Not violate the intellectual property rights of others
  • Not contain offensive, discriminatory, or harmful material
  • Not include confidential information of third parties

6. INTELLECTUAL PROPERTY RIGHTS

6.1 Our Intellectual Property

The Services and their entire contents, features, and functionality are owned by the Company and are protected by Indian and international copyright, trademark, patent, trade secret, and other intellectual property laws.

6.2 User Content

You retain ownership of any content you submit to the Services. By submitting content, you grant us a worldwide, non-exclusive, royalty-free license to use, reproduce, modify, and distribute such content in connection with providing the Services.

6.3 Trademark Policy

All trademarks, service marks, and trade names used in the Services are trademarks or registered trademarks of the Company or their respective owners.

7. USER CONTRIBUTIONS AND CONTENT

7.1 User Responsibilities

You are solely responsible for any content you contribute to the Services and warrant that you have all necessary rights to such content.

7.2 Content Monitoring

We reserve the right to monitor, review, and remove any user content at our discretion, but we are not obligated to do so.

7.3 Prohibited Content

You may not contribute content that:

  • Is defamatory, obscene, or offensive
  • Violates any party's intellectual property rights
  • Contains personal information of third parties without consent
  • Is commercial or promotional without our prior written consent

8. PRIVACY AND DATA PROTECTION

Your privacy is important to us. Please review our Privacy Policy, which also governs your use of the Services, to understand our practices regarding the collection, use, and disclosure of your personal information.

9. THIRD-PARTY SERVICES AND LINKS

9.1 Third-Party Integrations

Our Services may integrate with third-party services and platforms. We are not responsible for the content, privacy policies, or practices of any third-party services.

9.2 External Links

The Services may contain links to external websites or resources. We do not endorse and are not responsible for the content, products, or services provided by third parties.

10. PAYMENT TERMS AND BILLING

10.1 Service Fees

Fees for our Services are as specified in your service agreement or subscription plan. All fees are quoted and payable in Indian Rupees unless otherwise specified.

10.2 Payment Processing

Payments are processed through secure third-party payment processors. We do not store your payment card information on our servers.

10.3 Billing Cycle

Subscription fees are billed in advance on a monthly or annual basis as specified in your service agreement.

10.4 Late Payments

Late payments may result in service suspension and additional charges as outlined in your service agreement.

10.5 Refund Policy

Refunds are provided in accordance with our separate refund policy and applicable consumer protection laws.

11. SERVICE AVAILABILITY AND MAINTENANCE

11.1 Service Levels

We strive to maintain high availability of our Services but do not guarantee uninterrupted access.

11.2 Scheduled Maintenance

We may perform scheduled maintenance that may temporarily affect service availability. We will provide reasonable notice of scheduled maintenance.

11.3 Emergency Maintenance

We reserve the right to perform emergency maintenance without prior notice when necessary to maintain security or functionality.

12. LIMITATION OF LIABILITY

12.1 General Limitations

To the maximum extent permitted by applicable law, the Company shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Services.

12.2 Maximum Liability

Our total liability for any claims arising from these Terms and Conditions or your use of the Services shall not exceed the amount paid by you to us in the twelve months preceding the claim.

12.3 Essential Services Disclaimer

The Services are provided "as is" and "as available" without warranties of any kind, either express or implied.

13. INDEMNIFICATION

You agree to defend, indemnify, and hold harmless the Company and its officers, directors, employees, and agents from any claims, liabilities, damages, losses, and expenses arising from:

  • Your use of the Services
  • Your violation of these Terms and Conditions
  • Your infringement of any third-party rights
  • Any content you contribute to the Services

14. TERMINATION

14.1 Termination by You

You may terminate your account at any time by providing written notice to us.

14.2 Termination by Us

We may terminate or suspend your access to the Services immediately, without prior notice, for conduct that we believe violates these Terms and Conditions or is harmful to other users, us, or third parties.

14.3 Effect of Termination

Upon termination, your right to use the Services ceases immediately. Provisions that by their nature should survive termination shall survive, including ownership provisions, warranty disclaimers, and limitations of liability.

15. DISPUTE RESOLUTION

15.1 Governing Law

These Terms and Conditions are governed by the laws of India without regard to conflict of law principles.

15.2 Jurisdiction

Any legal action or proceeding arising from these Terms and Conditions shall be brought exclusively in the competent courts of Pune, Maharashtra, India.

15.3 Alternative Dispute Resolution

Before initiating any legal proceedings, the parties agree to attempt to resolve disputes through good-faith negotiations. If negotiations fail, disputes may be resolved through arbitration under the Arbitration and Conciliation Act, 1996.

16. FORCE MAJEURE

We shall not be liable for any failure or delay in performing our obligations under these Terms and Conditions if such failure or delay results from circumstances beyond our reasonable control, including but not limited to acts of God, natural disasters, war, terrorism, strikes, or government actions.

17. MODIFICATIONS AND UPDATES

17.1 Service Changes

We reserve the right to modify, suspend, or discontinue any aspect of the Services at any time with or without notice.

17.2 Terms Updates

We may update these Terms and Conditions from time to time. Material changes will be communicated through email notification or prominent notice on our Services.

18. SEVERABILITY

If any provision of these Terms and Conditions is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary so that these Terms and Conditions shall otherwise remain in full force and effect.

19. ENTIRE AGREEMENT

These Terms and Conditions, together with our Privacy Policy and any additional terms referenced herein, constitute the entire agreement between you and the Company regarding the use of the Services.

20. ASSIGNMENT

We may assign our rights and obligations under these Terms and Conditions to any party at any time without notice to you. You may not assign your rights under these Terms and Conditions without our prior written consent.

21. WAIVER

No waiver of any term or condition of these Terms and Conditions shall be deemed a further or continuing waiver of such term or condition or any other term or condition.

22. NOTICES

All notices required under these Terms and Conditions shall be in writing and delivered to the addresses specified in your account information or as otherwise communicated by the parties.

23. CONTACT INFORMATION

For questions about these Terms and Conditions, please contact us:

Humancloud Technologies Private Limited

Address: A-1102, MontClaire, Baner - Pashan Link Rd, Pashan, Pune, Maharashtra 411021

Email: legalteam@humancloud.dev

Website: www.humancloud.dev

24. COMPLIANCE WITH LAWS

You agree to comply with all applicable local, state, national, and international laws and regulations in your use of the Services.

25. EXPORT CONTROLS

You acknowledge that the Services may be subject to export controls and agree to comply with all applicable export and import laws and regulations.

26. SURVIVAL

The provisions of these Terms and Conditions that by their nature should survive termination shall survive, including but not limited to intellectual property provisions, limitation of liability, indemnification, and dispute resolution.

These Terms and Conditions were last updated on March 10, 2025.

By using our Services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.